Need help? Send your questions to: amy@ccdiapers.com



FAQs

$5 Shipping to the USA TOP

Most items will be charged $5 shipping to the USA via USPS.  Prefolds, diaper cakes and other heavy items may be charged additional shipping.  Heavy items may also be shipped via FedEx or UPS in order to keep shipping costs down.

How will my order be shipped? TOP

All orders will be shipped via  USPS using Priority Mail or First Class Mail within 24-48 hours of the order being placed.  If there is a delay we will email you with specifics.

Can I pickup my order? TOP

Yes, we are located in Chaska and you are welcome to schedule a time with us to pickup your order.  We could also meet you somewhere in the Twin Cities - IKEA, Mall of America, Minnesota Zoo, Como Zoo, Blooma Yoga Studio, Ridgedale Mall, etc..  Choose local pickup/meetup in the shipping options drop down when you checkout.

Can I return my item(s)? TOP

We now offer a 14 day guarantee on premium cloth diaper purchases.  Return your cloth diapers if you are not satisfied with them within 14 days of receipt and receive store credit for your purchase price.  This guarantee includes washed diapers, sorry not good for Used or Value diapers.  We also ask that you contact us first before returning them and that you pay return shipping. 

 

 

All other items must be new in their packaging to be returned within 30 days of purchase for a refund and are subject to a 15% restocking fee. New in package diapers may also be returned within 30 days for a refund, minus the 15% restocking fee.

Beginning Sept 1, 2010 USED and VALUE Diapers may NOT be returned.  Thanks.

 Please allow 2-4 business days from date of return shipping to process your return.

Do you have a military discount? TOP

Yes, we are very thankful for military families.  Please send a short email to amy@comfycozydiapers.com and tell us a little about you or your spouse's service.  We will then send you a coupon code good for 10% off your order.

Will you give me store credit for my used items? TOP

We will consider 'buying' your used in excellent condition diapers for store credit for LOCAL customers only.  At this time we are extending this to local customers only so that I can view the items in person.  Purchasing decisions will be based on the amount of used inventory we have, popularity of item and condition of item.  Items MUST be from a non-smoking home.

How many cloth diapers will I need? TOP

Pocket Diapers - 12-30 for each size required.  It is common to only use 2 sizes through the diapering stages.  There are also One-Size Diapers that work from Birth to Potty Learning.  Doublers are recommended for nighttimes and when extra absorbency (& sleep) is needed!

Fitted Diapers - 12-30 for each size required along with 4-10 waterproof covers.   

All-in-One (AIO) - 12-30 for each size required.  One-Size Diapers available.

Prefolds – 2-3 Dozen are required of various sizes along with 4-10 waterproof covers.  This is the most cost-efficient way to cloth diaper.

Or you can use a combination of the above...  The options seem endless!

How do I wash my cloth diapers? TOP

Standard Top Loading Machine

  1. Set washer to highest water setting for a big load of diapers.
  2. Run a Cold Rinse Cycle.
  3. Wash Warm or Hot (as recommended by manufacturer) with about 1/4 cup of detergent.
  4. Rinse well to ensure all detergent is removed from diapers.
  5. You can dry your diapers & inserts in the dryer on Medium or High heat (as recommended by manufacturer) -or- you can air dry them outside.  Sunlight acts as a 'bleaching' agent and will keep your diapers & inserts looking fresh & white -- naturally!

 

HE or Front Loading Machine

  1. Run a Rinse/Drain cycle with no spin.
  2. Run Warm or Hot wash cycle (as recommended by manufacturer) with 1 scoop of Charlie's Soap (recommended for its low-sudsing wash).
  3. Rinse well to ensure all detergent is removed from diapers.  (We run an extra rinse!)
  4. Spin on High to reduce drying time!
  5. You can dry your diapers & inserts in the dryer on Medium or High heat (as recommended by manufacturer) -or- you can air dry them outside.  Sunlight acts as a 'bleaching' agent and will keep your diapers & inserts looking fresh & white -- naturally!

 

How do I strip my cloth diapers? TOP

 

Build up refers to residue left by detergents, fabric softeners, and other substances used to clean diapers.  In rare instances, baking soda will react with certain minerals in water and also cause build up.  If you notice a decrease in the functionality of your diapers, build up may be the culprit.

Stripping refers to the removal of residue on diapers.  There are a few different options for you to try:

Option 1:  Repeat the following process twice (standard top-loading washer):

·       Run your covers and diapers through a wash with only hot water (if allowed by manufacturer’s washing instructions).

·        Run a second wash using 1/2 cup baking soda and 1/2 cup vinegar in this second wash.

·        1/2 cup vinegar again in first rinse cycle.

·        Run a second rinse cycle with plain hot water.

·        Dry covers/diapers in dryer.

Option 2:  To strip diapers, simply hand wash your diaper with your regular dish soap (gets the oils out), add a bit of dish soap to the fleece, either rub the fleece vigoriously together or use a medium bristle dish brush or hard bristle toothbrush to scrub the fleece.  Turn inside out and repeat on this side. Rinse very good, making sure that the water runs clear.  You may use this method at any time you feel that the diaper may be repelling or as a preventative measure once a week.

Option 3:  If you are still having problems, special cleaning agents may be used to strip diapers. These options include a very hot wash using 2 scoops Oxiclean or you may also try a hot wash with 1 ball of RLR.

I have an older child with special needs, do you have any diapers that would fit? TOP

Quite a few of the manufacturers that we carry will do custom orders for older children that are still in diapers for whatever the reason. Please email us at amy@comfycozydiapers.com with a description of what you are looking for and we'll work with you to get it ordered.

Connect with us!
become a fan
sweet tweets
Cloth 4 You
Cloth diapers, mama cloth and natural family products
©2004 - 2010 Comfy Cozy Diapers. All rights reserved. Powered by Shoppe Pro.   design by: SpiffyBoutiques.com  fly-out menu by: Martin Consulting